Join one of Australia’s Largest Leading Early Education Providers!  

At G8 Education, we’re on a mission to shape the future! With 400+ early education and care centres under 21 brands, our 10,000+ dedicated team members nurture over 42,000 children every day.  

Our purpose is to create the foundations for learning, for life. This vision comes alive through our exceptional educators and teachers, guided by strong leadership teams.

As an ASX listed growth company, we’re committed to empowering, rewarding, and supporting every team member – from our centre educators to our leadership and support team.  

The Opportunity 

The Investigator is responsible for conducting thorough investigations, utilising due process and detailed documentation, into child safety incidents or allegations, compliance breaches, incidents under the Reportable Conduct Scheme, whistleblower complaints, WH&S, G8 Education policies and procedures and other complaints, allegations or issues as part of G8’s Investigation Framework.

This role is a national role with investigations occurring across the G8 business and centre network.

Key Responsibilities

• Conduct thorough and objective investigations into child safety incidents or allegations, compliance breaches, incidents under the Reportable Conduct Scheme, whistleblower complaints, WH&S, G8 Education policies and procedures and other complaints, allegations or issues as part of G8’s Investigation Framework.
• Ensure all investigations are completed within agreed timeframes, in accordance with due process, legislative standards, company guidelines, and government requirements.
• Apply a consistent investigative methodology across the organisation.
• Prepare comprehensive reports with clear conclusions, identification of contributing factors and root causes, and recommended actions based on relevant policies and guidelines.
• Identify opportunities for continual improvement in service standards, policies, organisational processes, and practices.
• Communicate and implement improvement opportunities identified during investigations.
• Contribute to the enhancement of G8’s national Investigation Framework.
• Collect and analyse data throughout the investigation process to identify exceptions, trends, and key risk indicators.
• Develop and maintain strong relationships with internal stakeholders to provide support throughout the investigation process.

About You 

• A Diploma of Children’s Services or equivalent qualification in Criminology, Criminal Justice, Investigations or Industrial Relations is highly desirable
• Experience conducting employee investigations
• Knowledge of Reportable Conduct Schemes
• Knowledge of best practice investigation methodologies
• Excellent knowledge of legislative, regulatory, risk and policy framework affecting the requirements of government corporations
• Demonstrated interpersonal and communications skills for conducting interviews, well developed report writing skills and proven and effective stakeholder management skills
• Adaptable, and able to change focus on short notice and to work within tight deadlines
• Hold a valid working with children check or willingness to obtain upon commencement.

Benefits at G8

• Competitive salary package
• Eligibility to participate in our Short-Term Incentive program which is an annualised bonus each year 
• Hybrid working conditions with 3 days in office and 2 from home
• You have the option to choose out of our two state-of-the-art support offices. Located Brisbane CBD and Central Gold Coast
• Career development opportunities as part of a large ASX-listed company 
• Access a 50% discount on early education and childcare fees at any G8 Education Centre
• Exclusive access to our G8 Rewards Program with benefits across more than 600 retailers, exclusive cash discounts and more!

Find out more here: G8 Education

Our Recruitment Process

G8 Education is a committed advocate for child protection, safety and wellbeing. We have a zero tolerance for any form of child abuse or harm. The safety and wellbeing of children will always be our priority, and all team members are expected to embrace this shared commitment. 

Our recruitment process involves several checks including, the possibility of psychometric testing which will be discussed during the initial stage of the recruitment process.  

We also may require a police check along with verification of qualifications and right-to-work status. 

Please note the advertising closing date is indicative only.  G8 Education reserves the right to close the advertisement before this date is reached. Therefore, it is encouraged that you submit your application as soon as possible.