G8 Education is one of Australia’s largest early education and care providers, with more than 420+ centres across Australia and over 10,000 team members who are all helping shape the lives of over 42,000 children every day.  Our core values of passion, innovation, dedication, compassion, and integrity, unite us on our journey to ensure the health and happiness of future generations. We are committed to developing a culture that empowers and rewards our team of early childhood educators, teachers, leaders, and support office.

The Opportunity

We are seeking a Senior Platform & Infrastructure Engineer to play as a key technical resource responsible for managing, executing, and supporting a diverse range of technical activities across cloud platforms, network infrastructure, and integration solutions.

This role ensures seamless service delivery, effective collaboration with vendors, and the successful management of technical change processes.

Your day-to-day

No two days are the same; this role is diverse, with depth and breadth to cement your career, now and into the future. Areas of core responsibility include, but are not limited to:

• Drive quality outcomes with network, cloud, and platform support partners, participating in monthly management meetings and ensuring effective service delivery to centres, support offices, and team members.
• Contribute and where required, lead ongoing service enhancements across platforms, infrastructure, and network operations by fostering communication between childcare centres, support offices, and technical teams.
• Support project execution, ensuring smooth transitions to BAU (Business as Usual) support post-completion.
• Managing, executing, supporting, and coordinating technical changes across networks, cloud infrastructure (AWS/Azure/M365), and integration services.
• Contribute and collaborate on designing scalable, cost-effective solutions and contribute to technical documentation, handover sessions, and operational guidelines for internal teams.
• Manage and maintain the ticket queue for the Infrastructure and Platforms team, ensuring efficient response, resolution of requests, and proactive handling of incidents. Ensure timely escalation and coordination with vendors and internal teams to address service disruptions and incidents effectively.
• Focus on improving BAU processes, advocating for best IT practices, and follows and promotes architectural standards.

About You

You thrive in a fast-paced and engaging work environment, valuing strong partnerships, collaboration, and a commitment to excellence. As someone who takes ownership of outcomes, you embrace the complexity and challenges that come with this role, while maintaining an agile and result-driven mindset. To be successful in this role, you should possess the following skills and experiences:

• Strong collaboration and communication skills, with the ability to work effectively with both internal and external stakeholders.
• Ability to manage multiple priorities in a fast-paced, agile environment.
• Confidence in delivering presentations and conducting handover sessions.
• Focus on continuous improvement and a proactive approach to problem-solving.
• Proficiency in cloud technologies (e.g., AWS or Azure), network infrastructure (e.g., SD-WAN and firewalls), scripting, and automation.
• Strong understanding of architectural practices and ITILv4 principles (change, incident, and request management).
• Demonstrable experience in vendor management and collaborating with IT partners.
• Ability to scope, design, and implement technical solutions.
• Proficiency in documenting technical designs and conducting handover sessions with support teams.
• Hold, or be willing to obtain, a valid working with children check

Benefits Include: 

• Competitive salary package
• Work From Home & Hybrid working conditions encouraged.  
• Flexibility to travel to both Support Office locations, Brisbane CBD and Gold Coast.
• Career development opportunities as part of a large ASX-listed company
• Flexible working arrangements and role autonomy
• Access a 50% discount on early education and childcare fees at any G8 Education Centre.
• Exclusive access to our employee benefits program covering a wide range of discounts and promotions. 

This is a rare opportunity; if you want a diverse, challenging and personally fulfilling role, apply now! 

Please note the advertising closing date is indicative only.  G8 Education reserves the right to close the advertisement before this date is reached. Therefore, it is encouraged that you submit your application as soon as possible. 

G8 Education is a committed advocate for child protection, safety and wellbeing. We have a zero tolerance for any form of child abuse or harm. The safety and wellbeing of children will always be our priority and all team members are expected to embrace this shared commitment. All G8 Education employees will need to hold a relevant Working with Children Check upon their commencement into the business.